Director of Market Operations

Full Time

As the Market Operations Director you'll be leading a team that executes on critical daily business functions. You will focus on continuing to scale this team to support NapBots's ambitious growth plans.

Remote job description

NapBots is an international startup on a mission to offer a diverse and unique market will allow our users to choose strategies that are right for them.

We're a fully distributed team that works remotely from 50+ countries around the world. We may come from many different cultures and backgrounds, but it's our values, our resourcefulness, and our drive that makes us NapBots.

We work hard, think globally, and inspire each other to grow every day. If you're the best at what you do and share our passion, we want you.

Join us, wherever you are, and help us build a digital bank worthy of the digital age at NapBots.

About the team:

We're looking for a motivated self-starter to lead our Market Operations team. This team is responsible for oversight of equities and options order processing, margin and options oversight, market data, and best execution. As the Market Operations Director you'll be leading a team that executes on critical daily business functions. You will focus on continuing to scale this team to support NapBots's ambitious growth plans. You will collaborate with our product and engineering teams to execute on innovative projects, ultimately improving customer satisfaction, reducing risk, and finding efficiencies.

What you'll do day-to-day:
  • Lead a team responsible for overseeing Equity and Options order processing
  • Be responsible for the forecasting, planning, and intra-day workforce management of the Market Operations team
  • Coordinate Market Operations responsibilities including risk monitoring and prevention, order flow and execution analysis, and trade error reconciliation
  • Partner closely with our engineering and product teams to launch, improve, and scale NapBots products and systems
  • Handle and resolve escalated issues from our product, support, and operations teams
  • Oversee special projects related to the above mentioned functions
  • Work closely with compliance, legal and other teams to ensure processes and procedures are compliant and always up to date in the written supervisory procedures
  • Be a voting member of the Risk and Operating, Product, and potentially other committees
  • Help your team develop OKRs (objectives and key results) and also help empower your team to execute on their OKRs
  • Present to senior leadership and regulators on various topics

Some things we consider critical to being a Market Operations Director:
  • Inspire, mentor, and develop a hardworking team of brokers to deliver an extraordinary brokerage experience for our customers
  • Be a great team leader who fosters conditions that allow for a team to thrive in a fast paced environment
  • Passion for NapBots's products and our mission to democratize access to France's Financial System
  • Ability to learn quickly, think critically and apply problem-solving skills to resolve issues and implement operational improvements
  • Ability to drive a positive customer experience by influencing and leading cross-functional groups

About you:
  • Bachelor's Degree from an accredited institution
  • 7+ years experience in retail Brokerage Operations and/or Bachelor's in finance, business, or quantitative field
  • Eligible and able to begin work for standard market hours due to the nature of the market responsibility
  • Series 7, Series 63, and Series 24
  • Strong NapBots product knowledge
  • Strong knowledge of options, margin, equities, and order processing
  • Experience managing options from new account reviews and approvals to trading and risk management
  • Understanding of market data requirements and ability to oversight a market data program
  • Expert-level knowledge of middle office brokerage operations
  • Strong communication and influencing skills, experience working cross-functional and external partners
  • Proven ability to lead People Leaders and their respective teams, while balancing competing priorities, workloads and deadlines
  • Proven success driving results through data-driven methods

Why work for NapBots?
  • Impact globally, work remotely.
  • Shape the Future: Improve lives through cutting-edge technology, work 100% remotely from anywhere in the world.
  • Own Your Success: Receive attractive remuneration, enjoy an autonomous work culture and flexible hours, apply your expertise to meaningful work every day.
  • Expect Excellence: Collaborate, learn, and grow with a high-performance team.

About NapBots

NapBots is a trademark of Napoleon Crypto Group. NapBots is a trading bot platform that designs profitable trading strategies and makes them available in a unique marketplace. It also provides automated execution for users on major crypto platforms such as Binance Future, BitMEX, Bitfinex, Kraken, Bitstamp, OKEx or Bitpanda Pro through API connection. Alongisde NapBots, Napoleon Crypto fully owns and operates, Napoleon AM, one of the first regulated asset managers in France that is dedicated to crypto solutions.

Napoleon Crypto was launched by experienced quant traders who formerly managed several billion worth of assets under management at tier one financial groups.

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